Marks & Spencer Dubai – Mall Of Emirates

4.43 Based on 1,067 Reviews

on Social Media

4.8 Based on 2,548 Reviews

REVIEWENCER SCORE

4.2 Based on 453 Reviews

facebook

4.3 Based on 533 Reviews

4 Based on 8 Reviews

1.7 Based on 12,117 Reviews

What reviewers want you to know

Marks & Spencer at Mall of the Emirates offers a refined shopping experience, blending British sophistication with modern convenience. The recently refurbished store spans over 27,000 square feet, featuring a diverse range of high-quality products, including clothing, home essentials, beauty items, and gourmet food. The store’s elegant interior and attentive staff create a warm and inviting atmosphere, making it a go-to destination for fashion-forward individuals, homemakers, and food enthusiasts alike. Whether you’re updating your wardrobe or seeking quality products, Marks & Spencer at Mall of the Emirates provides a pleasant and enjoyable shopping environment.

Positive highlights

Stylish Collections for Every Occasion – Whether you’re looking for casual wear, work outfits, or something special, M&S offers a versatile range for all ages.
High-Quality Materials & Great Fit – Each piece is crafted with care, offering long-lasting quality and comfort that you can rely on.
Convenient Shopping in a Prime Location – Situated in Mall of the Emirates, the store features a spacious layout, helpful staff, and an overall enjoyable shopping experience.

Critical highlights

Inconsistent Customer Service: While many staff members are praised for their helpfulness, some customers have reported less satisfactory experiences. For instance, a reviewer mentioned that a staff member’s demeanor came across as unprofessional and dismissive, making the experience less enjoyable.
Café Service Issues: A few patrons have noted challenges in the café area. One customer recounted an incident where a staff member asked them to leave after a few hours, despite them being paying customers and other tables being available.

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https://www.marksandspencerme.com/

customer.service@marksandspencerme.com

+971 800 62637

ENBD is good however when applying to their credit card they require so many documents and I cannot apply because of company reason? But when it comes to other services and discounts, it's good.

I went for vacation there was transaction happen from my card for 4400 without an OTP at the same day i had called the call center registered the complain they told we had lunch the dispute and they told it will take 90 day no one had bothered to ask or reply for the dispute after 90 days they are telling it was done in secured transaction. Worst experience ever...............

I had a wonderful experience speaking with Yumna the Call Center Agent at Emirates NBD Customs Services. She patiently listened to my Issues and clearly explained everything to me and Yumna's expertise and professionalism made me feel confident and informed about how everything works and I now understand how everything works. Thank you for the excellent service!