Marks & Spencer Dubai – Dubai Festival City

4.43 Based on 1,067 Reviews

on Social Media

4.8 Based on 2,548 Reviews

REVIEWENCER SCORE

0.82 Based on 8 Reviews

facebook

4.3 Based on 2,154 Reviews

4 Based on 8 Reviews

1.7 Based on 12,117 Reviews

What reviewers want you to know

Marks & Spencer at Dubai Festival City Mall offers a delightful shopping experience, combining British elegance with modern convenience. The store features a diverse range of clothing, accessories, and beauty products for men, women, and children, ensuring quality and style for all. Shoppers can also enjoy the Marks & Spencer Café, known for its great value and excellent service, making it an ideal spot to relax and refuel during your visit. Whether you’re updating your wardrobe or seeking quality products, Marks & Spencer at Dubai Festival City provides a pleasant and enjoyable shopping environment.

Positive highlights

Wide Range of Stylish Clothing – From everyday basics to trendy seasonal pieces, Marks & Spencer offers a diverse selection for men, women, and children to suit all styles.
Premium Quality & Comfort – Known for its durable fabrics and impeccable fit, each item provides comfort and long-lasting wear, making it perfect for everyday use.
Convenient Shopping Experience – Located in the vibrant Dubai Festival City, the store offers a spacious, well-organized environment, with helpful staff to guide you in finding the best pieces for your wardrobe.

Critical highlights

Customer Service Challenges: Some customers have reported unsatisfactory experiences with staff, including inattentiveness and unresponsiveness. One reviewer noted that staff were “too lazy and not at all keen to help” and were “just standing or walking around.”
Pricing and Quality Perceptions: There have been observations regarding the pricing of certain items, with some customers feeling that the quality does not align with the prices. A reviewer mentioned that the designs appeared outdated, resembling styles from the 1980s, and that prices were high for the perceived quality.

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https://www.marksandspencerme.com/

customer.service@marksandspencerme.com

+971 800 62637

ENBD is good however when applying to their credit card they require so many documents and I cannot apply because of company reason? But when it comes to other services and discounts, it's good.

I went for vacation there was transaction happen from my card for 4400 without an OTP at the same day i had called the call center registered the complain they told we had lunch the dispute and they told it will take 90 day no one had bothered to ask or reply for the dispute after 90 days they are telling it was done in secured transaction. Worst experience ever...............

I had a wonderful experience speaking with Yumna the Call Center Agent at Emirates NBD Customs Services. She patiently listened to my Issues and clearly explained everything to me and Yumna's expertise and professionalism made me feel confident and informed about how everything works and I now understand how everything works. Thank you for the excellent service!