Salama Insurance Dubai

4.43 Based on 1,067 Reviews

on Social Media

4.8 Based on 2,548 Reviews

REVIEWENCER SCORE

0.52 Based on 81 Reviews

facebook

3.1 Based on 1220 Reviews

4.4 Based on 876 Reviews

4.3 Based on 786 Reviews

What reviewers want you to know

Salama Insurance Dubai is a highly regarded insurance provider that offers a wide range of reliable and tailored solutions for both individuals and businesses. With a reputation for exceptional customer service and transparency, Salama ensures that each client receives the right coverage to meet their specific needs. Their experienced team is always ready to guide you through the process, making it easy to understand your options and feel confident in your choices. Whether you’re looking for health, life, or vehicle insurance, Salama Insurance Dubai provides peace of mind with its trustworthy, efficient, and customer-centric approach, making it a top choice for those seeking reliable coverage.

Positive highlights

Wide Range of Insurance Solutions – Salama Insurance provides comprehensive coverage options for life, health, and general insurance, ensuring that all your needs are met.
Excellent Customer Support – Their friendly and knowledgeable team is always ready to help, offering personalized guidance throughout your insurance journey.
Trusted Brand with a Strong Track Record – With years of experience and a solid reputation, Salama Insurance is known for its reliability and commitment to customer satisfaction.

Critical highlights

Processing Times for Claims Can Be Lengthy – Some clients have expressed concerns about the time it takes to process claims, which may cause some inconvenience for those needing faster resolutions.
Limited Online Services for Policy Management – While their services are dependable, the online portal could benefit from more advanced features to make it easier for customers to manage their policies and claims digitally.

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For businesses, reviews serve as a direct line to customer satisfaction, allowing them to refine their offerings and address concerns. In a competitive market, a strong review presence can set a company apart, demonstrating transparency and commitment to excellence.

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info@salama.ae

+971 4 357 7000

ENBD is good however when applying to their credit card they require so many documents and I cannot apply because of company reason? But when it comes to other services and discounts, it's good.

I went for vacation there was transaction happen from my card for 4400 without an OTP at the same day i had called the call center registered the complain they told we had lunch the dispute and they told it will take 90 day no one had bothered to ask or reply for the dispute after 90 days they are telling it was done in secured transaction. Worst experience ever...............

I had a wonderful experience speaking with Yumna the Call Center Agent at Emirates NBD Customs Services. She patiently listened to my Issues and clearly explained everything to me and Yumna's expertise and professionalism made me feel confident and informed about how everything works and I now understand how everything works. Thank you for the excellent service!