4.43

1,067 Reviews

on Social Media

4.8

2,548 Reviews

REVIEWENCER SCORE

4.2

453 Reviews

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4.4

1157 Reviews

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3.5

10 Reviews

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1.7

12,117 Reviews

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  • Extensive Fashion Selection – From everyday essentials to smart occasion wear, the store offers a wide range of clothing for men, women, and kids.

  • Trusted Quality & Fit – Known for its reliable craftsmanship and comfortable fabrics, Marks & Spencer ensures every piece feels as good as it looks.

  • Prime Location & Excellent Service – Located in the heart of Dubai Mall, the store provides a seamless shopping experience with attentive staff and a well-organized layout.

  • Customer Service Concerns: Some customers have reported unsatisfactory experiences with staff, including inattentiveness and unresponsiveness. One reviewer noted that staff were “too lazy and not at all keen to help” and were “just standing or walking around.”

  • Pricing and Quality Perceptions: There have been observations regarding the pricing of certain items, with some customers feeling that the quality does not align with the prices. A reviewer mentioned that the designs appeared outdated, resembling styles from the 1980s, and that prices were high for the perceived quality.

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